This week, our Carvey update is all about packaging! You know that feeling you get when a package you've been waiting for arrives damaged? It’s not so fun. We realize if you waited this long for a Carvey and that happened, you’d be upset (and rightfully so). Our goal is to get Carvey to you safely and in excellent condition. To ensure this, we went through a very rigorous test defined by the International Safe Transit Association (ISTA). It's called Test Procedure 3A, and it's designed to challenge the strength of product packaging. I was explaining this to one of our backers, and he said, "Oh, the test must be like this!":
While a little different from the video above, the testing sequences are still pretty intense. They try to simulate worst case conditions as a package travels from our warehouse to your doorstep. They change the temperature, drop it 8 times from 18 inches and 1 time from 36 inches on each face of the package, vibrate it to simulate driving on a road, and then drop it 7 more times from 18 inches and one more time from 36 inches!
It was very hard to do this test, and we couldn’t bear to watch it in person. We couldn't watch something we've worked so hard on go through that torture. It's just like eating your vegetables - sometimes you don't want to do it, but you know it's important. We knew that just like eating your vegetables it was important.
When we got the first package back from the test it was pretty beat up on the outside.
Surprisingly, we turned it on and everything worked. However, there were a few scuff marks and the acrylic on the front was cracked.
Our packaging engineer went back to the drawing board. We got some stronger cardboard for the exterior box, some additional foam for the inside, and some stretch wrap to prevent the door from opening or torquing during transit.
This week we got notice that on the second attempt, we passed our UPS shipping test!
When they opened the box, they found Carvey had been unscathed by the test.
There were no cracks in the acrylic and no scuff marks on the machine.
Best of all, we powered it up and everything worked! We are now able to place our production order for packaging. We’re getting really close to being able to announce the date we will start shipping to all our awesome Kickstarter backers! Right after that we'll be able to announce the date we will start shipping pre-orders.